We offer nationwide home delivery service for customers ordering via our website, fanpage, or phone call. This does not apply to customers purchasing directly at our store.
Orders will be delivered to the address provided by the customer through a third-party shipping company.
- Delivery Time:
- Orders within and around Ho Chi Minh City:
Delivery time is 1–2 days after placing the order.
Orders placed before 11:30 AM will be delivered in the same afternoon.
Orders placed after 11:30 AM will be delivered in the evening or the next morning.
- Orders in other provinces/cities:
Delivery time is 2–3 days for central city areas, and 3–7 days for suburban, district, commune, or town areas.
(Excluding Saturdays, Sundays, and holidays)
Order processing time is calculated from when we receive your completed payment.
Delivery time may change if requested by the customer or adjusted by EGA in cases of natural disasters or other special events.
Your order will be delivered a maximum of 2 times. If the first attempt fails, our staff will contact you to schedule a second delivery. If we still cannot reach you or receive no response, the order will no longer be valid.
To check your order information or status, please inbox our fanpage or call our hotline and provide your name and phone number for support.
Upon receiving the delivery, please sign to confirm with the delivery staff and check the quantity and type of items to ensure they are correct. Kindly keep the delivery receipt and purchase invoice for future reference.
- Shipping Fee:
- Flat shipping fee of 30,000 VND applies to all areas